Exchange Policy

At Zaliba, customer satisfaction is important to us. Please read our policy carefully before placing your order.

No Return & No Refund

• We do not accept returns after delivery.

• We follow a No Refund Policy for all delivered orders.

Exchange Policy

We offer exchanges within 3-5 working days of delivery, subject to the following conditions:

• Product must be unused, unwashed, and in its original condition.

• Original tags and packaging must be intact.

• A valid order number is required.

Non-Exchangeable Items

• Sale or discounted products

• Used, washed, or altered items

• Products without original tags or packaging

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photos for verification.

Contact Us

Zaliba

Email: zalibaofficial@gmail.com

Phone: +91 96021 91375

Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM (IST)